FAQs - VISA


  • I have lost my PIO card. Which OCI category should I apply for?
  • I have damaged my PIO card. Which OCI category should I apply for?
  • I have lost my PIO card and do not have any copies of my PIO card either. Which OCI category should I apply for?
  • Can I apply for a PIO card in case my PIO Card is Lost?
    Applicant cannot apply for PIO card. It is highly recommended that you apply for an OCI card, OCI in Lieu of PIO Card (for Lost/ Damaged PIO Card) is much easier to apply as all you need is your existing PIO card and current passport.
    Click here for more details on OCI in lieu of PIO Card (for Lost/ Damaged PIO Card) - https://www.in.ckgs.us/oci/how-to-apply

    Step 1   OCI – How to Apply?   https://www.in.ckgs.us/oci/how-to-apply
    Step 2   OCI Application – Get Started   https://www.in.ckgs.us/oci/

    Step 1. OCI – How to Apply
    It is recommended that you read the OCI – How to Apply carefully on the CKGS website homepage as shown below or click on https://www.in.ckgs.us/oci/how-to-apply.
    Once you are ready with the important documents listed on the website, you proceed to the next step.


    Step 2. How to Apply guide
    Read the OCI – How to Apply carefully.

    There are 2 options explained in detail –
    • Before Submission
    • Post Submission



    Step 3. OCI Application – Get Started
    Once you are familiar with the steps, you can proceed to OCI Application – Get Started on the CKGS website homepage as shown below or click on https://www.in.ckgs.us/oci/



    Step 4. OCI Widget

    Fill in the questions on the widget to go to the next step.



    Step 5. ‘OCI in lieu of PIO Card (for Lost Card)’ Document Checklistt

    On the next step of the widget, you will find all the document’s and form’s requirements for your OCI application.


    1. Print 1 copy of the Document Checklist and keep one for your reference.
    2. Print the forms from the ‘My Account’ page.
    3. Sign the forms / letters where indicated. The Notarized Affidavit will have to be signed in the presence of a Notary.


    Step 6. Mode of submission of your Application to CKGS either by Shipping or Walk-in

    Applicant can select the ‘mode of submission and collection’ on the widget as shown -


    If mode of submission and/or collection is by Shipping

    If applicant has selected ‘Shipping’ option in the submission and collection then following details need to be filled –

    You can book your shipping at the appropriate step on the CKGS website. You will have to send your fully completed application (all documents and complete payment) through Shipping. It is recommended that you purchase your shipment through CKGS as this will save you the need to travel, parking charges, as well as waiting time at the CKGS Application Center.

    Applications must be sent to the CKGS Application Center of your jurisdiction. It must NOT be sent to the Mission.

    Simply print the label which will automatically be addressed as follows: Please see example:

    Attn To: {OCI Category} ‘OCI’ Application
    CKGS Application Center Name
    OCI Department
    CKGS Application Center Address
    CKGS Application Center Location
    CKGS Application Zip Code


    Important Note on Shipping bought through CKGS
    DO's
    • Please send only 1 Application per package.
    • Weight of the package should be less than 0.5Lbs.
    • The shipping label provided by CKGS must be pasted on the envelope.
    • Only use the envelopes shown below to send with the shipping label provided by CKGS:


    DONT's
    • DO NOT enclose your application in any other packaging except for the ones displayed above.
    • DO NOT request a pickup by FedEx / UPS as this is not included in the price.
    • If more than one application is sent in the same package, then the application will be put on hold.
    • DO NOT use the shipping label to submit an application outside of your jurisdiction.

    Applications sent in the wrong packaging will not be processed until CKGS is reimbursed the difference in the amount for shipping applications in the wrong packaging. You will have to log onto our
    shipping page and make an online payment for any reimbursement (if applicable).

    Please note that the conditions of the Shipping provider are in addition to the Terms and Conditions of CKGS.

    Note on Prepaid/Own Shipping Label

    In case you use your own shipping label, ensure that you provide the AWB Number and Service provider’s details when you are prompted at the Shipping stage. This is Compulsory to avoid delays.
    If you have used your own label, we cannot take any responsibility of pick-up and delivery to you. The Shipping Service providers often do not acknowledge receipt of the envelopes. Nor will CKGS drop off your prepaid envelopes to your shipping service provider as you have not bought the shipping service from us.

    NOTE:
    • FedEx Prepaid Envelopes sent by you are NOT accepted.
    • USPS Pre-paid labels have an expiry date and hence they are NOT accepted by CKGS.
    • For Prepaid envelopes, CKGS will not be responsible to contact you, and if you ignore this point for any delay occurring will be your liability.
    If mode of submission is Walk-in

    If applicant has selected Walk-in as your submission option, you shall continue online to complete the ‘Appointment Process’.
    • Choose Your 'Appointment Date'
    • Select Your Time Slot
    • If the date / time slot is already booked, then the next available option will be displayed.
    • Get a confirmation of your appointment date and time booked from CKGS.
    Come in person at the designated appointment date and time and submit your application along with all documents at the CKGS Application Center.




    Step 7. Complete Payment
    To make online payment click ‘Pay Online’ button.




    Step 8. To Make Online Payment

    Complete the payment as per the payment mode chosen.
    For online Payment enter your credit card details.



    Step 9. Order Form

    Verify the details of payment, appointment and other application details




    Step 10. Proceed to Government of India Online OCI website

    At the appropriate step you will  be guided to fill your online form/s on the Government of India website via the CKGS website.



    Step 11. Government of India Online OCI website

    On the Government of India OCI website, you will be required to:
    1. Keep scanned copies of your documents ready as given in the Document Checklist.
    2. Fill out the Government OCI Form
    3. Upload your Photo and Signature
    4. Upload a scanned copy of your Documents on the Government website as indicated.
    5. Print and Sign on the Government OCI Form.
    6. Affix your photo on the Government OCI Form.



    Step 12. Select the OCI service to start Form filling

    Select the Applicable category of OCI service to start OCI form filling.



    Step 13. OCI Form filling (Page 1) on Government of India website

    Complete the OCI Form filling (Page 1).



    Step 14. OCI Form filling (Page 2) on Government of India website

    Complete the OCI Form filling (Page 2)



    Step 15. Verify the information on the completed OCI Form

    Verify the information on the screen and click modify to make any changes. If all information is correct than click submit to continue.



    Step 16. Upload Image

    Upload the photo and signature to complete the form filling process.



    Step 17. Upload Image and Signature

    Upload Applicant’s image and signature.



    Step 18. Proceed to Part B

    Continue to Part B of Form filling on the Government of India website.



    Step 19. OCI Form Filling Part B

    Complete Part B of the Form.



    Step 20. Upload Documents

    Upload mandatory documents on the Government site.



    Step 21. Select Document Type




    Step 22. Complete the Form Filling

    Do the Final Submission of the form on the Government of India website.



    Step 23. Registration of the Form

    Generate Registration Form



    Step 24. Return back to CKGS site after completing Government form filling

    Once you complete and print the Government OCI forms, return to CKGS website on www.in.ckgs.us Click on the box which states ‘Already filled in government form’ to complete the OCI Application process.



    Step 25. Continue form submission on CKGS website

    Enter Applicant details to continue

  • Can I apply for a PIO card in case my PIO Card is Damaged?
  • I have a PIO card and I want to check if I can travel or should I apply for OCI in lieu of PIO card?
  • I have a New Passport however, my current OCI card is damaged. Which OCI Category should I apply for re-issue?